REFUND & RETURN POLICY

Last Updated: October 5, 2026

At Vitanoro Nutrition, I want customers to have a clear understanding of the return and refund process.

1. RETURN PERIOD

Unless a different guarantee or return period is specifically stated on the product page or at checkout, eligible products may be returned within 30 days of delivery.

Product-specific terms displayed at the time of purchase may apply.

2. REQUESTING A RETURN

To request a return, contact:

support@vitanoronutrition.shop

Please provide:

• Your name;
• Order number;
• Email address used for the order;
• Reason for the return;
• Any additional information reasonably necessary to locate your order.

Please do not send a product back before receiving return instructions.

3. RETURN CONDITION

Unless otherwise stated in the applicable product guarantee, returned products should be in reasonable condition and include applicable components and packaging.

Certain products may have specific return requirements.

4. REFUNDS

After receiving and reviewing an eligible return, I will notify you whether the refund has been approved.

If approved, the refund will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your bank or payment provider.

5. SHIPPING COSTS

Unless otherwise stated at the time of purchase or required by applicable law, original shipping charges may not be refundable.

Return shipping costs may be the responsibility of the customer unless the item was defective, incorrect, or otherwise covered by a specific guarantee.

6. DAMAGED OR INCORRECT ORDERS

If you receive an incorrect, damaged, or defective product, contact:

support@vitanoronutrition.shop

Please contact me as soon as reasonably possible after receiving the order.

Photos or other information may be requested to help investigate the issue.

7. NON-RETURNABLE PRODUCTS

Certain products may not be eligible for return because of hygiene, safety, personalization, or other applicable restrictions.

Any applicable restrictions will be disclosed where required.

8. EXCHANGES

Exchanges may be offered depending on product availability and the circumstances of the request.

9. CHANGES TO THIS POLICY

I may update this Refund & Return Policy from time to time.

The “Last Updated” date will indicate the latest revision.

10. CONTACT

For questions regarding returns or refunds:

Vitanoro Nutrition

Email: support@vitanoronutrition.shop